At Relia IT, RELIA-bility is about more than just being on time. It represents our 5-tier commitment to make IT all about YOU...
Your customers rely on you. We want you to rely on us. We strive to do what we say we will do when we say we will do it. Period.
We believe in being on time. That’s a given. But being reliable also means:
- Being prepared to work as soon as we arrive at your business.
Responding promptly and professionally to all calls, voice mails and emails.
- Becoming a resource to your company, so that your first thought when a server goes down or a hard drive crashes is “Call Relia.”
If your employees aren’t reliable, they won’t be around very long. If we aren’t reliable, we probably won’t be around very long, either. And our goal is to be your company’s personal IT resource for years to come.
At Relia IT, we are dedicated to staying up-to-date on technological advances and our partners' products as well as certifications that will better help us help your company.
We will use our knowledge to make educated recommendations based on your size and resources. We will encourage you to grow technologically at your own pace, and our Relia IT team will lead you in the right direction.
We do not want you to need to call us about the same problem the next day or the next week. Our goal is to provide you with IT solutions that fit your needs -- and LAST -- the very first time.
When it comes to technology, there is a time for Band-aids and there is a time for transplants. We want you to know the difference, and we want to provide you with the most cost-effective long-term solutions.
We know that any good, long-term business relationship must be based on trust. Relia IT strives to be the kind of business you would recommend to colleagues and friends.
We are committed to:
- Only selling you the equipment and services you need.
- Giving you realistic estimates of time and money.
- Taking ownership of issues and resolving them efficiently.
Relia IT realizes that you do have alternatives when it comes to IT support. We want you to know your technician by first name and feel comfortable asking questions.
We are excited about helping our customers. We hope you will give us the opportunity to become your business' personal IT resource!